Last Updated: 17 November 2024

Welcome to Lychonoz Technologies! We are a digital marketing and branding company dedicated to providing excellent service while ensuring the highest standards of privacy and data protection. This Privacy Policy outlines our commitment to protecting your personal information and explains how we collect, use, and safeguard it when you interact with our website or utilize our services.

1. Information We Collect

When you engage with our website or services, we may collect the following information to enhance your experience and provide personalized services:

• Personal Data: Name, email address, phone number, and company details (collected via inquiry or contact forms).
• Browsing Activity: Pages visited, session duration, and preferences (collected using cookies and analytics tools).
• Optional Data: Location data to provide customized services (collected only with your explicit consent).

We gather this information transparently and ensure it is handled securely.

2. How We Use Your Information

We process your data for the following purposes:

• To respond to your inquiries and provide tailored services.
• To improve website functionality and user experience.
• For marketing purposes, such as personalized campaigns and newsletters.
• To comply with legal obligations and resolve disputes if necessary.

Your personal information will only be used for the purposes stated and in compliance with applicable legal bases under the GDPR.

3. Sharing of Data

At Lychonoz Technologies, your personal data is treated with the utmost confidentiality.

• No Unauthorized Sharing: We do not share your personal information with third parties without your explicit consent, except when required by law.
• Trusted Third Parties: Certain data may be shared with third-party service providers (e.g., Google Analytics, Mailchimp, or payment processors) solely for operational purposes, in strict compliance with data protection regulations.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze website performance. Users can manage their cookie preferences via the cookie banner on our website. For more information, please refer to our [Cookie Policy].

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Data that is no longer needed will be securely deleted or anonymized.

6. Data Security

We prioritize the security and confidentiality of your data. Our security measures include:

• Industry-standard SSL encryption for secure data transmission.
• Regular security system updates to safeguard against unauthorized access.
• Firewall and anti-malware protections.

We continuously monitor and improve our security protocols to provide a safe browsing and service environment.

7. Your Rights Under GDPR

As a user, you have the following rights regarding your personal data:

• Access: Request access to the personal data we hold about you.
• Correction: Request corrections to any inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (“right to be forgotten”).
• Objection: Object to the processing of your data for specific purposes.
• Data Portability: Receive a copy of your data in a portable format.
• Withdraw Consent: Revoke your consent at any time for specific processing activities.

To exercise any of these rights, please contact us at info@lychonoz.com.ng.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

• Updates will be posted on our website.
• Subscribers will receive notifications via email.

We encourage you to review this policy regularly to stay informed about how we protect your information.

9. Children’s Privacy

Our website and services are not intended for children under 18 years of age. We do not knowingly collect personal data from minors. If you believe we have collected data from a child, please contact us immediately, and we will take appropriate action.

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10. Contact U

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us:

• Email: info@lychonoz.com.ng
• Phone: +234-0809 269 7382
• Address: [Insert Business Address]

By using our website or services, you agree to the terms and conditions outlined in this Privacy Policy.